Lonergan & Raven since 1849
Lonergan & Raven includes both Melbourne's oldest surviving independently owned funeral service, and the family firm that brought it into the modern world.
We are a traditional 100% Australian family-owned company, and active members of the National Funeral Directors Association (NFDA), whose members are committed to the highest ethical and service practices.
Our specialist services are well-known throughout Melbourne:
Our main chapels are in Clifton Hill and Hawthorn, and we have access to dozen of other chapels and venuess in and around Melbourne as needed.
Naturally we also book churches throughout Melbourne and Victoria, and make reguular use of the chapels attached to the Crematoriums at Altona, Fawkner, Lilydale, Springvale and Bunarong.
Call 9489 8711 at any time, for any assistance.
Thank you for... great sensitivity and conducting a gentle and caring event for us to share."
"Thank you for your ability to conduct a fitting and genuine service... and creating an environment that was safe for people to express their grief."
Our business is built on referrals.
The best compliment you can provide is a referral.
We are always interested in feedback, both good and bad. 99% of our feedback is very positive, but we actually learn more about how to improve our services from receiving constructive criticism, and we welcome this as it helps us to maintain our high standards.
In accordance with the Funeral Act 2006, if you have any comments of complaints, please contact our General Manager on 9489 8711 or firstname.lastname@example.org. Download NFDA's Complaints Procedure for more information.
We will acknowledge receipt of your complaint within 48 business hours but may require two or three weeks to investigate. A full response will be made in writing.
Should our response seem unsatisfactory, then you can choose to follow up with the national secretary of the NFDA (email@example.com), or with Consumer Affairs Victoria.