What stage are you in?
At Lonergan & Raven, we recognize that every individual and family is unique, and the journey of saying goodbye to a loved one is deeply personal. We are here to support you through every stage of this process, offering guidance, compassion, and personalised funeral services tailored to your specific needs. Whether you are in the early stages of planning or require immediate assistance, we are committed to providing timely and reliable support.
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Losing a loved one can be an emotional and overwhelming experience. If you find yourself unsure of what steps to take or how to navigate the funeral arrangements, we are here to help. Our experienced and compassionate team is available 24/7 to provide immediate assistance and guidance during this difficult time. We will help you navigate the necessary legal requirements, coordinate with relevant parties, and ensure that the funeral service is planned with care and attention to detail. Our aim is to relieve you of the burden and guide you through the process at a pace that feels comfortable for you and your family.
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If your loved one has made the thoughtful decision to prearrange their funeral with Lonergan & Raven, we understand the importance of honouring their wishes and ensuring a seamless transition. Our dedicated team will work closely with you to implement the prepaid funeral plan, providing guidance and support every step of the way. We will review the details of the plan with you, address any additional preferences or modifications, and ensure that all aspects of the funeral service align with your loved one's intentions. With our expertise, we strive to alleviate any concerns and facilitate a smooth and respectful execution of the prepaid funeral arrangements.
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Planning a funeral can be a complex and emotional process, especially when dealing with the passing of a loved one. Lonergan & Ravens Funeral Service is here to provide the support and assistance you need during this challenging time. Our compassionate team will guide you through the planning process, offering expertise and understanding as we help you create a meaningful and personalised farewell for your loved one. We will work closely with you to determine the most suitable timing for the funeral service, taking into consideration your family's needs and any cultural or religious practices. Our aim is to ensure that the funeral arrangements are carried out seamlessly, allowing you to focus on remembering and celebrating your loved one's life.
What happens next when your loved one is in our care?
There are several important considerations and pieces of information you will need to navigate through this challenging time. We are here to help you work through everything. We have also put together a short list of information you might need to help guide you.
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Allow enough time. Set aside 1-2 hours to meet and talk with your funeral director to begin planning the funeral.
Consider bringing a supportive family or friend.
Gather any information you might have and the Death Certificate.
You may want to bring some clothes for the deceased to be dressed in including perfume, makeup or aftershave if you wish. A current photo is also helpful to assist with their presentation.
Consider your payment details: Credit card / Eftpos card
Prepaid funeral plan documents, if any.
Burial site reservation, if any.
Put together a list of questions you may have. This will help us answer any questions you have.
Think about if you would like a viewing. This is some time with the person again before the funeral. It can be held privately, often the day before the funeral.
A day, time and place for the service will usually be agreed to in the first meeting.
Have some ideas about the ceremony itself – music, flowers, theme, catering, videos etc.
Consider whether you want a burial or a cremation.
Expect an account with the cost explained to you by one of our caring team.